Why are Price Changes not working?
Price changes may not be sent to the pumps on certain situations. For these scenarios, you need to check the Enabler Pump icon or refer to the pump state to determine the actual cause. Below is a list of known price change exceptions, the causes, and the available fixes:
| Symptom | Possible Cause(s) | Possible Fix(es) |
|---|---|---|
| Price of pump does not change. | Enabler does not allow price changes on some pump states:
|
Wait for the pump to return to LOCKED_PSTATE or apply the price change at a later time. |
Pump remains in INVALID_PRICE_PSTATE after a price change. |
The price value being sent cannot be handled by the pump. | Ensure that the money/price display format is set properly and the correct pump type is selected. You may set the pump price to a lower value that matches the pump display. |
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